The VESTA CS 2.2 SP5 call processing answer is now rated compliant with key Avaya IP telephony options Cassidian Communications is the first public security emergency communications provider to offer an Avaya compliant, commercial enterprise class call processing answer the use of Avaya CS a thousand release 7.5
Emergency communications company Cassidian Communications, an EADS North america company, announced its VESTA CS 2.2 service pack (SP) 5 callprocessing solution has accomplished extensive testing and is now rated compliant with Avaya communique Server 1000 and Avaya aura Contact middle solutions from Avaya.
Compatibility trying out by using Avaya is designed to aid valued clientele in locating third-birthday celebration solutions which have efficaciously verified interoperability with Avaya programs in a controlled lab environment. Compliance ensures companies can confidently add foremost-in-classification capabilities to their community—dashing deployment of latest applications and cutting back each community complexity and implementation prices.
Cassidian Communications is a member of the Avaya DevConnect program—an initiative to advance, market and promote creative third-celebration products that interoperate with Avaya know-how and prolong the cost of a corporation’s funding in its community.
As a Gold member of the software, Cassidian Communications is eligible to submit items for compatibility testing via the Avaya solution Interoperability and verify Lab. There, a group of Avaya engineers develops a finished examine plan for every utility to assess no matter if it's Avaya compliant. Doing so ensures businesses can confidently add surest-in-classification capabilities to their network—dashing deployment of new purposes and decreasing both community complexity and implementation fees.
The VESTA CS answer is a server-primarily based, full-featured IP PBX exceptionally designed for emergency callcenters. It combines the Cassidian Communications confirmed computing device telephony integration (CTI)solution, VESTA, with the Avaya conversation Server a thousand. The VESTA CS solution additionally aspects subtle call routing; automated name distribution (ACD) with alternate options including queue-based, abilities based mostly and community ACD; and greater administrative control capabilities.
The VESTA CS answer centralizes name core performance, permitting name takers to comfortably control a varietyof important communications functions from a single, consolidated computer. Its advanced customer/server structure helps an unprecedented level of integration with the Cassidian Communications ORION ARIES computing device-aided dispatch (CAD) answer and the Aurora MIS solution, along with radios and other third-birthday celebration technologies.